Testimonials

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Mohammed Merchant
Full Star Full Star Full Star Full Star Full Star
11-26-2019
Mohammed Merchant

Very good staff especially Josh the sales associate friendly and very helpful with very good knowledge of cars👍👍👍 definitely recommended!

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Full Star Full Star Full Star Empty Star Empty Star
11-24-2019
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Had the car I was searching for with only 17k miles. First car salesman was a snake, complained and next day drove back demanding for someone else. Did not get a great deal, but a fair deal buying from a dealer. Mike is a very polite upfront man and that's really all I have to say. Other guys were shady. Make sure you read papers upon making a deal. Drove all the way down a second time and when signing the manager denied our over the phone agreement. Told me 24k out the door. Ended up paying other taxes and fees. I gave in. At least I got a grand off.

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kierra edward
Full Star Full Star Full Star Full Star Full Star
11-12-2019
kierra edward

Customer service was great!!!!! Micheal C. said he would put me in a car and i was able to drive away same day with a brand new 2019 car everything in included with warranty!

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Delia Higgins
Full Star Full Star Full Star Full Star Full Star
10-3-2019
Delia Higgins

Geries Fakhoury was a great Sale Rep. He really explained the breakdown on how are trade works and what I could really get for my car. He didn't try to sale me anything. I knew before coming in I wanted a new Car. Well guess what that's what I got. I highly recommend this location and ask for Geries F. He has outstanding customer service.

YELP
Alexandra C.
Full Star Full Star Full Star Full Star Full Star
9-27-2019
Alexandra C.

They are absolutely wonderful! We got right down to business and they didn't yank me around. We covered everything, the numbers, picking a vehicle, test drive, papers, everything in about an hour or so yet everything was thorough. They did better than the number I gave! I am truly glad I went to Planet Toyota!!!

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Raymond Pollard
Full Star Full Star Full Star Full Star Full Star
9-18-2019
Raymond Pollard

See Ammar. He gets it done! Awesome guy and good salesman

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Carnell Dodd
Full Star Full Star Full Star Full Star Full Star
9-13-2019
Carnell Dodd

Our family specifically my sister had the pleasure of working with both Ali and Rob they where very helpful thank your for everything

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Denise Richardson
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Denise Richardson

Truly excellent, professional, timely service. No upsells and the prices are realistic!

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A
Full Star Full Star Full Star Full Star Full Star
9-9-2019
A

Planet Toyota is amazing. Friendly, helpful and by far the best experience I have ever had in buying a car! The team that made the experience amazing was Steve, Greg, Manar, Rob. They were patient and really listened to what was important to me. Special thanks to Manar who did a phenomenal job in explaining financing and warranty options. No pressure. I highly recommend Planet Toyota!

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Katie Van Vossen
Full Star Full Star Full Star Full Star Full Star
9-9-2019
Katie Van Vossen

First experience at this dealership was this past Saturday! I came in having an idea of what I wanted and was browsing thru the stock of Rav4's when Mr. Ali came and helped us. He was very knowledgeable and very accommodating! I didn't see the color choice I wanted on their main lot so he took the extra mile and drove us over to another lot and showed me 2 different choices in the color I wanted. Now one was $8,000 more for the same year just one had a few different features like leather seats but I didn't really need that so instead of pushing me into the more expensive car he told me about all the wonderful features on the other one and explained the differences but instead of trying to talk me into the higher priced one he told me how the lower priced one basically was the same. he took the time to show me the features and take a test drive! He also got me top dollar for my trade in and a low APR!!! I will definitely be back again! Mr Ali treated me like one of his kids which made me feel very comfortable w him! Hes a great salesman and also toyota is a great dealer! I'm now the proud owner of a 2019 toyota Rav4!! I love it and he didn't push the 2020 stock on me at all just to get more from me!! Highly recommend!

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Gran-Diva Simmons
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Gran-Diva Simmons

I just want to say Toyota has the "Best" Customer service ever. My check engine light was on when I was out of town, I called Toyota while I was in in Ohio and told the service guy what the light said and asked if I should bring it in or could I wait until I got back to IL and take it to my Dealer. He told me it was okay to drive home. I get home, call Planet Toyota and make an appt. but when I got in my truck, the light was off. I went to Toyota anyway and Stephanie was my Customer service rep. She asked if I had just gotten Gas lately and I informed her that while on the road, my Husband forgot to put the Gas cap on. She said, she wouldn't want me to get charged for a diagnostic test but if the light came back on, to come back. I appreciated the fact that she didn't tell me to get the test anyway because I would be charged.. Good Customer Service goes a long way and Stephanie proved that to me today.. Great Job, Stephanie.. You Rock

EDMUNDS
Kim
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Love the staff..Geri toot have lots of patience lol

Geri was great and very helpful with what I needed to have accomplished with my trade in and the manager was really going out of his way to make a sale today... their personality was just the best, actually had some good laughs today. ( we all know how stressful car shopping is ! ) I traveled 1 1/2 today and was worth it. I will continue to go back whenever I car shop again ! I really like this place and was happy with the outcome all though I will miss my Honda pilot she was my baby, but now I have a xse 2019 rav 4 which are nice just allot smaller but I walked away with not feeling like I got ripped off with a very nice big fat check to put away in my savings and still drove away in a nice car.. THANK YOU 😘

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C.G Williams
Full Star Full Star Full Star Full Star Full Star
8-31-2019
C.G Williams

I had a great experience and Ammar got me into a great car and I’m really excited

YELP
Brianna H.
Full Star Full Star Full Star Full Star Full Star
8-2-2019
Brianna H.

Perfect place to go for my first car! Arrived 10 minutes before close, yet Ron (the most awesome guy ever) was more than willing to find a car within my means. I walked in with low expectations after having an absolutely horrible experience at another dealership. Ron and his partner ( whose name has slipped my mind) did a great job of communicating the various features of the vehicle, assessing the most reasonable payment, and being understanding of what I was saying . A1 SUPERB SERVICE! Definitely will be returning in the distant future if I'm in the need of a another vehicle :)

CARGURUS
GuruSMPTB
Full Star Full Star Full Star Full Star Empty Star
7-20-2019

I bought the the car, finance Department was understaffed that day so I experienced a very long wait, overall the people there treated me well, and with respect, top flight dealership.

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Arkan Ramadan
Full Star Full Star Full Star Full Star Full Star
6-26-2019
Arkan Ramadan

Great sales team just bought my 3rd Camry from there and great service center thank you Tony. Definitely would recommend if looking for a Toyota they would do everything to make you happy. Thank you Mohammed Zadin for everything you always have my business

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Adam Gardner
Full Star Full Star Full Star Full Star Full Star
6-20-2019
Adam Gardner

They have exemplary services ,very honest and reliable mechanics. I recommend them highly.

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Cecil Pinder
Full Star Full Star Full Star Full Star Full Star
6-16-2019
Cecil Pinder

Planet Toyota is an amazing dealership! Rob the sales manager is extremely motivated to help customers. He truly cares about the customer and their happiness! Wesley is an awesome salesman and extremely knowledgeable about cars and customer service! Joshua is very helpful and attentive. They provided such an excellent experience that my family has purchased four vehicles from here! I wholeheartedly recommend this Dealership to anyone looking for a new or certified preowned vehicle.

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Renee Reeves
Full Star Full Star Full Star Full Star Full Star
5-26-2019
Renee Reeves

Very pleased with our experience buying a new Toyota Rav 4 XSE Hybrid! Ammar Makhlouf our sales consultant went above and beyond explaining the cars features, answering our questions and making us feel comfortable with our purchase. The manager and finance man also were very friendly and helpful. We won’t hesitate to purchase our next car from this dealership again in the future. Thank you! The Reeves

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everett reed
Full Star Full Star Full Star Full Star Full Star
5-25-2019
everett reed

Rob, Josh, and Manar are excellent. They were able to meet me where I needed to be financially. They are great people to work with and treat you as a person and not a dollar sign.

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Samantha Sorokas
Full Star Full Star Full Star Full Star Full Star
5-18-2019
Samantha Sorokas

Writing on behalf of my Mother, Maria Martinez; I had an outstanding experience at Planet Toyota. Everyone was extremely friendly and helpful. I purchased a preowned Toyota Prius. I love it and will continue to recommend Planet Toyota to all my friends and family.

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Chad Corsaro
Full Star Full Star Full Star Full Star Full Star
5-17-2019
Chad Corsaro

I went to Toyota today and got a 2020 Corolla!! Thanks to Bob and Carl for taking care of me!! Both men went above and beyond to make sure I was all good!! Thanks again!!

YELP
Maria M.
Full Star Full Star Full Star Full Star Full Star
5-17-2019
Maria M.

A few weeks ago I visited planet Toyota for the first time my daughter.Michaela Sorokas has been purchasing her vehicles at this location. I cannot say enough about this dealership! I am at the age of retiring and was looking for my possibly last car to purchase. I had a wonderful experience here!!... great service!!... my salesman who at this very moment I do not have his business card with me was absolutely wonderful patient and kind.... answered any question I had. I have never left a car dealership as happy as I had left planet Toyota !!!! I came home with the purchase of a Toyota Prius which I totally love !!! THANK YOU so much Planet Toyota for an amazing wonderful experience.

YELP
Samantha S.
Full Star Full Star Full Star Full Star Full Star
5-16-2019
Samantha S.

Writing on behalf of my Mother, Maria Martinez; I had an outstanding experience at Planet Toyota. Everyone was extremely friendly and helpful. I purchased a preowned Toyota Prius. I love it and will continue to recommend Planet Toyota to all my friends and family.

EDMUNDS
Chad
Full Star Full Star Full Star Full Star Full Star
5-16-2019
Chad

I went to Toyota and got a new 2020 Corolla just want to thank Bob and Carl for taking care of me!! Both men were very helpful and went above and beyond to take care of me!!! The 2020 is great car and I highly recommend it!! Thanks again!!

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Christina Youssef
Full Star Full Star Full Star Full Star Full Star
5-14-2019
Christina Youssef

i haven't seen a very good and helpful general manager like this guy " Rob " is one of the best men out there that could help out with best advices and best deals he's very nice and would definitely go back if not to buy a car will just go to visit and say hi cause he's so friendly and very respectful guy that could do anything for his customers . Another good man his name is Ammar this guy is one of the best people you will ever meet , he's very nice inside and outside , also been helpful to get his customers so satisfied and leave happy. me and my family never regret our visits or driving specially for those 2 guys for 45 mins just to see those guys and see how they welcoming and greeting us and other customers definitely recommend those 2 guys for everyone who plan to go visit to go and ask for those 2 guys best customer service i have ever had and also my family.

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Peng Lin
Full Star Full Star Full Star Full Star Full Star
5-14-2019
Peng Lin

This is my second time buying a car in the plane group. Saleman Aleks took my test drive very enthusiastically and explained the performance of the car. Finally I bought a new car I liked. Very enjoyable shopping experience Thanks for their service.

CARGURUS
JVC3
Full Star Full Star Full Star Full Star Full Star
5-6-2019

Emailed replies were good. I didn’t continue because of a feature I preferred. Not their fault. Thank you.

CARGURUS
GuruLR2NC
Full Star Full Star Full Star Full Star Full Star
4-30-2019

I car shopped many dealers two years ago and the typical car salesmen is all I found. Mr. Greg was by far the nicest and knowledgeable sales guy I have ever met. Management was down to earth too. Hands down i will be back to do business with them because they helped educate me on the buying process.

EDMUNDS
AGreatBuyingExperience
Full Star Full Star Full Star Full Star Full Star
4-27-2019
A Great Buying Experience

Planet Toyota exceeded our expectations. Thanks to Pete who introduced us to our salesman Josh and to the Finance Manager Manar who took his time to explain the many options before us. The ease at which our negotiations progressed without pressure to the unbelievable tutorial Josh gave my wife on how the options in her car functioned made the buying experience not only enjoyable and educational but something I will remember as my other car ages.

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Alicia Hardin
Full Star Full Star Full Star Empty Star Empty Star
4-25-2019
Alicia Hardin

I get my car serviced at Toyota often, being that I purchased my car from this specific dealership. Unfortunately tonight I ran into some poor customer service that if they only had a little knowledge or service skills would have went a long way. I called to make an appointment for a routine oil change this evening and asked if they had offered any coupons or specials for this particular service. Instead of the extension of kindness or customer service beyond I was referred to the website. Very disappointed that the young lady couldn’t provide A1 service to me. Usually everyone is superb. Maybe next time they can say, I believe we do have a coupon for that particular service online, let me double check for you.” Not... “just go to our website” Time called 8:21pm 4/24/19